Processing time
All Barla Jewelery products are made to order, carefully and handmade. Products in stock are delivered to cargo within 24 hours after placing the order, and products that are out of stock or made to order and require personalization are delivered to cargo within 3-5 working days.
SHIPPING
Returns
As the Barla family, our priority is your satisfaction. That's why we accept returns and exchanges free of charge as part of our store policy.
Please contact us within 7 days of delivery and return the product you want to return/exchange within 14 days.
If there is an item you wish to return, please request a return authorization. info@barlajewellery.com Send an e-mail to the address. (no refund without return authorization)
To avoid any inconvenience or mishap, please put your returns in the original box, return your order with an insured and trackable courier company and keep your receipt. Barla Jewelery is not responsible for items damaged or lost during shipping.
Once your return has been received and reviewed, an email will be sent notifying us that we have received your returned item, and a refund of your approved return will be issued as soon as possible.
The following items are non-refundable or non-exchangeable;
Returns or exchanges will not be accepted unless these products come from Barla Jewelery, damaged or defective.
•Custom or personalized orders
•Personalized engravings made to order
Return Policy
Buyers are responsible for return shipping costs. Items must be sent back in their original condition and packaging.
Cancellations
You can request a cancellation within 24 hours from the date of purchase and apply a change of address at any time before your order is shipped. For your cancellation request, please write your order number in the subject line and info@barlajewellery.com Please contact us at.
